Privacy Policy
Last updated: November 2, 2026
Open Door Referrals ("we," "us") provides Resolve72 to home care agencies. This policy explains what information we handle and how we protect it.
Information we handle
- From agencies we work with: business contact details and staff account information.
- On behalf of those agencies: messages that people send to an agency's Resolve72 phone number, email address or online form, including the sender's phone number or email and what they wrote or said.
- From visitors to this website: anything you choose to send us by email.
How we use it
We use this information only to provide Resolve72 to the agency: to receive, store and organize messages, alert the agency's staff, and let staff reply. We don't sell personal information, and we don't use it for advertising.
Text messaging
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. We share information only with service providers that host Resolve72 and deliver its calls, texts and email, and only so they can provide that service.
How we protect it
Information is sent over encrypted connections, access is limited to authorized agency staff, and account activity is logged.
How long we keep it
We keep records for as long as the agency needs them to meet its legal and record-keeping duties, or as our agreement with the agency says.
Your choices
If you texted an agency's Resolve72 number, reply STOP at any time to stop receiving texts. To ask about information an agency holds about you, contact that agency directly, or contact us using the details below and we'll pass your request on.
Contact
Open Door Referrals · North Carolina · alex@opendoorreferrals.com